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Common Issues

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Matthias edited this page May 28, 2019 · 10 revisions

Problem: The camera is not responding.

Cause: The camera is probably not connected to your local network.

Fix: Verify that the Raspberry Pi is connected to your network by pinging it with ping raspberrypi.local. If you don't get a response, you probably set the wrong WiFi credentials in /Volumes/boot/wpa_supplicant.conf.

Problem: The camera always shows a black image.

Cause: The camera module is not connected.

Fix: Check that the cable is connected the right way to the camera module and the Raspberry Pi. Also make sure that the cable is not loose at the location shown in the image below. Services

If you problem still persists, check the log file. To get access to the log file, do the following:

  1. Connect to the Raspberry Pi via ssh (password is raspberry) ssh [email protected]
  2. View the log output with tail -f /var/log/hkcam/current
  3. Create new issue and attach the log file.
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