update getting help section (#129)

add Stackoverflow and AWS support links

Author: jmklix

README.md

@@ -22,7 +22,6 @@ to Java by the [aws-crt-java](https://github.com/awslabs/aws-crt-java) package.
 * [Samples](samples)
 * [Getting Help](#Getting-Help)
 * [Giving Feedback and Contributions](#Giving-Feedback-and-Contributions)
-* [More Resources](#More-Resources)
 
 ## Installation
 
@@ -105,12 +104,19 @@ static: certificate has an existing certificate-key pair that was previously imp
 
 ## Getting Help
 
-Use the following sources for information :
+The best way to interact with our team is through GitHub. You can [open an issue](https://github.com/aws/aws-iot-device-sdk-java-v2/issues) and choose from one of our templates for guidance, bug reports, or feature requests. You may also find help on community resources such as [StackOverFlow](https://stackoverflow.com/questions/tagged/aws-iot) with the tag #aws-iot or If you have a support plan with [AWS Support](https://aws.amazon.com/premiumsupport/), you can also create a new support case.
 
-* Check api and developer guides.
-* Check for similar issues already opened.
+Please make sure to check out our resources too before opening an issue:
 
-If you still can’t find a solution to your problem open an [issue](https://github.com/aws/aws-iot-device-sdk-java-v2/issues)
+* Our [Developer Guide](https://docs.aws.amazon.com/iot/latest/developerguide/what-is-aws-iot.html) ([source](https://github.com/awsdocs/aws-iot-docs))
+* Check for similar [Issues](https://github.com/aws/aws-iot-device-sdk-java-v2/issues)
+* [AWS IoT Core Documentation](https://docs.aws.amazon.com/iot/)
+* [Dev Blog](https://aws.amazon.com/blogs/?awsf.blog-master-iot=category-internet-of-things%23amazon-freertos%7Ccategory-internet-of-things%23aws-greengrass%7Ccategory-internet-of-things%23aws-iot-analytics%7Ccategory-internet-of-things%23aws-iot-button%7Ccategory-internet-of-things%23aws-iot-device-defender%7Ccategory-internet-of-things%23aws-iot-device-management%7Ccategory-internet-of-things%23aws-iot-platform)
+* Integration with AWS IoT Services such as
+[Device Shadow](https://docs.aws.amazon.com/iot/latest/developerguide/iot-device-shadows.html)
+[Jobs](https://docs.aws.amazon.com/iot/latest/developerguide/iot-jobs.html)
+[Fleet Provisioning](https://docs.aws.amazon.com/iot/latest/developerguide/provision-wo-cert.html)
+is provided by code that been generated from a model of the service.
 
 ## Giving Feedback and Contributions
 
@@ -120,19 +126,6 @@ We need your help in making this SDK great. Please participate in the community
 * Articulate your feature request or upvote existing ones on our [Issues](https://github.com/aws/aws-iot-device-sdk-java-v2/issues?q=is%3Aissue+is%3Aopen+label%3Afeature-request) page.
 * Submit [Issues](https://github.com/aws/aws-iot-device-sdk-java-v2/issues)
 
-## More Resources
-
-* [AWS IoT Core Documentation](https://docs.aws.amazon.com/iot/)
-* [Developer Guide](https://docs.aws.amazon.com/iot/latest/developerguide/what-is-aws-iot.html) ([source](https://github.com/awsdocs/aws-iot-docs))
-* [Issues](https://github.com/aws/aws-iot-device-sdk-java-v2/issues)
-* [Dev Blog](https://aws.amazon.com/blogs/?awsf.blog-master-iot=category-internet-of-things%23amazon-freertos%7Ccategory-internet-of-things%23aws-greengrass%7Ccategory-internet-of-things%23aws-iot-analytics%7Ccategory-internet-of-things%23aws-iot-button%7Ccategory-internet-of-things%23aws-iot-device-defender%7Ccategory-internet-of-things%23aws-iot-device-management%7Ccategory-internet-of-things%23aws-iot-platform)
-
-Integration with AWS IoT Services such as
-[Device Shadow](https://docs.aws.amazon.com/iot/latest/developerguide/iot-device-shadows.html)
-[Jobs](https://docs.aws.amazon.com/iot/latest/developerguide/iot-jobs.html)
-[Fleet Provisioning](https://docs.aws.amazon.com/iot/latest/developerguide/provision-wo-cert.html)
-is provided by code that been generated from a model of the service.
-
 ## License
 
 This library is licensed under the Apache 2.0 License.