Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

STL files not pooping up on bulid plate #20056

Open
Benobrody opened this issue Dec 21, 2024 · 1 comment
Open

STL files not pooping up on bulid plate #20056

Benobrody opened this issue Dec 21, 2024 · 1 comment
Labels
Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.

Comments

@Benobrody
Copy link

Cura Version

5.9.0

Operating System

Mac os

Printer

Elegoo Neptune 4 Plus

Reproduction steps

  1. Uninstalled cura and reinstalled.
  2. same thing again didnt work.

Actual results

Nothing the files still dont pop up

Expected results

The cura should work

Add your .zip and screenshots here ⬇️

Soap holder drainer (large) - 4217542.zip

The Rocktopus - 5145770.zip
@Benobrody Benobrody added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Dec 21, 2024
@GregValiant GregValiant added Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. and removed Status: Triage This ticket requires input from someone of the Cura team labels Dec 21, 2024
@GregValiant
Copy link
Collaborator

Thanks for the report.
This is the Rocktopus file. Cura shows things in polka-dots when there are serious errors in the model. The model needs repair.
image

The "bac.stl" file is not watertight and also needs repair. After repairing the model the soap dish sliced.

I continued to have trouble with the Rocktopus model even after repair. Moving it towards the front of the build plate (in the Y) allowed it to slice. It sliced with an Elegoo 4 active, and with a UM S5 active, but it continued to refuse to slice with my Ender 3 Pro active.

The Cura team will take a look.
With my Ender 3 Pro active - "Backend exited abnormally with return code 3221225477!" showed up for both the repaired and the un-repaired model.
This is the repaired Rocktopus. No project file because slicing was inconsistent.
The.Rocktopus.-.5145770.zip

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@GregValiant @Benobrody