When officially migrating to a newer version of a Crate, various items should be taken into consideration as part of this process. Below is a common list of actionable items to consider when migrating.
- Disabling workflow triggers
- Updating any workflow wrappers or completion handlers to utilize the new version of the Crate
- Updating references to the form.
- For example, this may include any workflows that add form links to tickets
- Updating any custom forms that currently utilize the current version to be compatible with and utilize the new version
- Unpack the new Crate in your environment.
- Test the setup to verify that your organizational variables are correctly configured.
- The same org variables may be used as in the previous version.
{% hint style="warning" %} If migrating to the Microsoft: User Onboarding Crate V2, please reference #recommended-organizational-variable-configuration {% endhint %}
- Once testing is complete, transition to the new workflow.
- If using a new form:
- Disable form triggers in the previous workflow.
- Update internal documentation with the new form URL.
- If necessary, provide customers with the new form link.
- If keeping the previous form linked:
- The previous form can be linked to this version, but will not receive future updates.
- Rewst will only maintain the new version moving forward.