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PSA integrations

{% hint style="success" %} Integrating your PSA is the foundation to streamlining and automating your MSP workflows. It's one of the first things you'll need to do to get started with Rewst. Centralize service tickets, automate billing and reporting, and improve your turnaround times. Before attempting to integrate your PSA, read through our introductions to Crates and integrations. {% endhint %}

PSA integrations offered by Rewst

{% hint style="info" %} Rewst integrates with a variety of PSAs. Each brand of PSA has its own setup documentation. Find the version for your particular PSA below or by scrolling through the child pages in the left side menu of this docs site, and click the link to open your instructions. {% endhint %}

{% content-ref url="connectwise-manage/" %} connectwise-manage {% endcontent-ref %}

{% content-ref url="autotask-datto-psa/" %} autotask-datto-psa {% endcontent-ref %}

{% content-ref url="freshdesk/" %} freshdesk {% endcontent-ref %}

{% content-ref url="halopsa/" %} halopsa {% endcontent-ref %}

{% content-ref url="kaseya-bms/" %} kaseya-bms {% endcontent-ref %}

{% content-ref url="servicenow-coming-soon/" %} servicenow-coming-soon {% endcontent-ref %}

Unpack Crates after integrating your PSA: Optional

Click each of the tiles below to launch that Crate's information page. Find more relevant Crates in our Crate Marketplace. You'll find it in the left side menu of the platform by navigating to Crates > Crate Marketplace.

Bulk Create Client from PSAhttps://app.rewst.io/marketplace/crates/e473f3ca-a48d-4076-8d97-91332d534b72Bulk create client from psa.png
Rewst: User Onboardinghttps://app.rewst.io/marketplace/crates/739fbe90-70da-454e-888e-5fa416665ce1Rewst user onboarding.png
Add Rewst Form Link to New User Request Ticketshttps://app.rewst.io/marketplace/crates/d3c59abe-5113-4411-acd8-3bdfdc4d1120Add Rewst form link.png
OpenAI Ticket Categorizationhttps://app.rewst.io/marketplace/crates/0faa5757-a92a-4d75-9ddc-3549ea51bca2OpenAI.png
Billing Count Reporthttps://app.rewst.io/marketplace/crates/01904a93-f7d6-7000-bce9-cf0d6d5d01e4Billing Count Report.png
Microsoft: User Offboardinghttps://app.rewst.io/organizations/marketplace/crates/0194a8e5-2780-711b-b0fe-ecaeae140d9cUser offboarding.png