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I suggest to adding a Cheevo Feedback System inside the Ticket Manager with a display filter function to separate real issues (broken cheevos etc.) with simply improvements and feedback on how to make the Cheevos better.
The idea behind this is to collect informations for the Cheevos and use the knowledge later to improve the Cheevos in a upcoming Revision Update or applying the changes instantly, depends on the situation. Separating real issues with simply feedback will also put less stress on the Content Creators as not every Ticket is actually a real issue that needs to be closed/fixed asap. Feedback Tickets (or how you wanna call it) won't have any impact on the Content Creators profile.
You could group the Ticket Manager into 3 categories:
Red Flag (Warning)
Important fixes like Cheevo being broken or triggered at wrong time.
Yellow Flag (Feedback)
Feedback and improvements that can be used to make the Cheevo better in future.
Green Flag (Done)
Issue or Feedback being fixed/solved.
Administrators should be able to correct/change the Category of a Ticket because some Users may report a Warning Ticket when its really just a Feedback Ticket.
Optional to the Feedback System, a voting function would be useful to display what is the most requested change/fix in Feedback Tickets.
All 3 catergories and the optional votes could be sorted on the Ticket Manager to make the overview easier to see what is most requested. For example Filter: Warrning+Votes or Feedback+Newest, Done+Last Month.
This discussion was converted from issue #255 on August 29, 2021 18:02.
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I suggest to adding a Cheevo Feedback System inside the Ticket Manager with a display filter function to separate real issues (broken cheevos etc.) with simply improvements and feedback on how to make the Cheevos better.
The idea behind this is to collect informations for the Cheevos and use the knowledge later to improve the Cheevos in a upcoming Revision Update or applying the changes instantly, depends on the situation. Separating real issues with simply feedback will also put less stress on the Content Creators as not every Ticket is actually a real issue that needs to be closed/fixed asap. Feedback Tickets (or how you wanna call it) won't have any impact on the Content Creators profile.
You could group the Ticket Manager into 3 categories:
Red Flag (Warning)
Important fixes like Cheevo being broken or triggered at wrong time.
Yellow Flag (Feedback)
Feedback and improvements that can be used to make the Cheevo better in future.
Green Flag (Done)
Issue or Feedback being fixed/solved.
Optional to the Feedback System, a voting function would be useful to display what is the most requested change/fix in Feedback Tickets.
All 3 catergories and the optional votes could be sorted on the Ticket Manager to make the overview easier to see what is most requested. For example Filter: Warrning+Votes or Feedback+Newest, Done+Last Month.
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