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Users of EDI services should have a single interface to enter detailed information about error "bug" conditions when they occur. This will provide a professional and consistent interface for users and help collect the pertinent information required by EDI developers to solve the error condition.
Steps:
User encounters an error condition on an EDI service interface.
User selects "report error" link on service interface.
User is directed to "report error" form page.
User enters detailed information about error into form:
What service
Date and time
User ID (if logged in)
Description of error, including what steps occurred just prior to error
Any error message
EML document (if relevant)
The text was updated successfully, but these errors were encountered:
Users of EDI services should have a single interface to enter detailed information about error "bug" conditions when they occur. This will provide a professional and consistent interface for users and help collect the pertinent information required by EDI developers to solve the error condition.
Steps:
The text was updated successfully, but these errors were encountered: