fatal-errors.json

{
  "$schema": "./fatal-errors-schema.json",
  "systems": [
    {
      "name": "cloud_orchestrator",
      "phases": [
        "initialization",
        "preprocessor",
        "file_download",
        "file_caching",
        "affinity",
        "planning",
        "master",
        "reference",
        "postprocessing",
        "external_to_run_execution",
        "internal_server_error",
        "connector_initialization"
      ]
    },
    {
      "name": "edge_orchestrator",
      "phases": []
    },
    {
      "name": "connector",
      "phases": [
        "acquire_briefcase",
        "fetch_from_dms",
        "initialization",
        "schema",
        "definition_elements",
        "file_format",
        "spatial_elements",
        "sheet_elements",
        "finalization",
        "internal_server_error",
        "pull_merge_push",
        "workspace_check",
        "affinity_check",
        "unmap",
        "user_permission"
      ]
    }
  ],
  "categories": [
    "network",
    "ims_token_access",
    "imodel_access",
    "file_access",
    "data_conflict",
    "configuration",
    "other"
  ],
  "kbArticleLinks": {
    "AccessToDataSourceDenied": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#AccessToDataSourceDenied",
    "AnotherUserPushing" : "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#AnotherUserPushing",
    "ConnectorLockError": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#ConnectorLockError",
    "DatasourceAuthenticationTypeIsNotSupported": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#DatasourceAuthenticationTypeIsNotSupported",
    "DocumentNotFound": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#DocumentNotFound",
    "DrawingFileWithWrongConfig": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#DrawingFileWithWrongConfig",
    "DuplicateData" : "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#DuplicateModels",
    "FailedToAccessDataSource": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#FailedToAccessDataSource",
    "FailedToConnectToRemoteServerApplication": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/48860/creating-a-connection",
    "FileFormat": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#fileFormat",
    "GeodeticCoordinateSystemNotSupported": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/48731/geoconnector#GeodeticCoordinateSystemNotSupported",
    "IModelAccessForbidden": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#IModelAccessWasForbidden",
    "IModelNotFound": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#iModelName",
    "IncompleteDxfHeader" : "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#IncompleteDxfFile",
    "InconsistentURL" : "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/63085/inconsistent-url",
    "MissingShapefileDbfShx": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/48731/geoconnector#convertingShapeFiles",
    "MissingWorkspace": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#MissingWorkspace",
    "NonLinearUnits": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#NonLinearUnits",
    "ProductInstallationPathNotFound": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#ProductInstallationPathNotFound",
    "ProtectedFile": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#ProtectedFile",
    "RootNotSpatial": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#RootNotSpatial",
    "SchemaUpgradeFailure": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#SchemaUpgradeFailure",
    "SourceFileIsForbidden" : "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#SourceFileIsForbidden",
    "SourceFileNotAccessible": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#SourceFileNotAccessible", 
    "SourceFileNotFound" : "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#SourceFileNotFound",
    "SourceFileCorrupted": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#SourceFileCorrupted",   
    "UnmapInputFile": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#unmapInputFile",
    "UserLacksPssPermissions": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#ProductSettingPermissionsMissing",
    "UserNotAuthenticated": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#UserNotAuthenticated",
    "WorksetOverrideNotFound": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/58405/worksetoverridenotfound",
    "ZeroByte": "https://communities.bentley.com/products/digital-twin-cloud-services/itwin-services/w/synchronization-wiki/54636/knowledge-base#ZeroByte"
 },
  "errors": {
    "briefcase_deleted": {
      "description": "Briefcase ID %u does not exist on the server, so it cannot be restored. You must acquire a new briefcase.",
      "categoryId": "configuration",
      "canUserFix": false
    },
    "briefcase_deleted_only_remotely": {
      "description": "Briefcase ID %u does not exist on the server, so the local briefcase cannot be re-used. You must acquire a new briefcase.",
      "categoryId": "configuration",
      "canUserFix": false
    },
    "OpenBriefcaseFailed": {
      "description": "Failed to open Briefcase with id %u.  Please contact Bentley Support for more information. Error code: %d. Error message: %s",
      "categoryId": "other",
      "canUserFix": false
    },
    "AllJobsFailed": {
      "description": "All processing Jobs of the Run failed.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "SomeJobsFailed": {
      "description": "Some Jobs of the Run were not successful.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "RunOrchestrationError": {
      "description": "Failed to orchestrate Run.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "UserNotAuthenticated": {
      "description": "User is not authenticated.",
      "categoryId": "ims_token_access",
      "kbLinkId": "UserNotAuthenticated",
      "canUserFix": true
    },
    "UserAuthenticationFailed": {
      "description": "Failed to orchestrate Run.",
      "categoryId": "ims_token_access",
      "kbLinkId": "",
      "canUserFix": false
    },
    "PreprocessingFailed": {
      "description": "Preprocessing of the Run failed.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "AccessToDataSourceDenied": {
      "description": "Access to the data source was denied.",
      "categoryId": "other",
      "kbLinkId": "AccessToDataSourceDenied",
      "canUserFix": true
    },
    "FailedToAccessDataSource": {
      "description": "Failed to access the data source.",
      "categoryId": "other",
      "kbLinkId": "FailedToAccessDataSource",
      "canUserFix": true
    },
    "RunSchedulingConflict": {
      "description": "Failed to execute Run due to a scheduling conflict.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "AffinityReportInvalid": {
      "description": "Failed to read an affinity report.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "AffinityReportNotFound": {
      "description": "Failed to orchestrate Run.",
      "categoryId": "file_access",
      "kbLinkId": "",
      "canUserFix": false
    },
    "ConnectorPoolNotFound": {
      "description": "Failed to orchestrate Run.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": false
    },
    "PreprocessorPoolNotFound": {
      "description": "Failed to orchestrate Run.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": false
    },
    "IModelNotFound": {
      "description": "iModel was not found.",
      "categoryId": "imodel_access",
      "kbLinkId": "IModelNotFound",
      "canUserFix": true
    },
    "IModelAccessForbidden": {
      "description": "iModel access was forbidden.",
      "categoryId": "imodel_access",
      "kbLinkId": "IModelAccessForbidden",
      "canUserFix": true
    },
    "ExternalCommunicationError": {
      "description": "Failed to orchestrate Run.",
      "categoryId": "network",
      "kbLinkId": "",
      "canUserFix": false
    },
    "AzureBatchRegionNotSupported": {
      "description": "Failed to orchestrate Run.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": false
    },
    "AzureStorageRegionNotSupported": {
      "description": "Failed to orchestrate Run.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": false
    },
    "FailedToAccessManifest": {
      "description": "Failed to access the synchronization manifest.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "ManifestIsMalformed": {
      "description": "Synchronization manifest is malformed.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "DocumentNotFound": {
      "description": "File is deleted or not accessible.",
      "categoryId": "file_access",
      "kbLinkId": "DocumentNotFound",
      "canUserFix": true
    },
    "BridgeBatchPoolNotFound": {
      "description": "Processing of this file type is not currently available.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": false
    },
    "CloudJobNotFound": {
      "description": "Failed to orchestrate file processing.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "CloudJobFailed": {
      "description": "Failed to orchestrate file processing.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "CloudTaskNotFound": {
      "description": "Failed to orchestrate file processing.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "FailedToRetryTask": {
      "description": "Failed to orchestrate file processing retry.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "TaskWasCancelled": {
      "description": "File processing was canceled.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "BridgeWrapperFailed": {
      "description": "Failed to orchestrate file processing.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "BridgingFailed": {
      "description": "Failed to process the file.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "BridgingSucceededWithCriticalError": {
      "description": "Critical error(s) occurred during file processing.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "NodeBecameUnusable": {
      "description": "Azure batch node was in an unusable state.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "foreign_format_too_old": {
      "description": "The input file format is unsupported because it is too old. Please upgrade the input file to a newer version.",
      "categoryId": "other",
      "canUserFix": true
    },
    "foreign_format_too_new": {
      "description": "The input file format is unsupported because it is too recent. Please downgrade the input file to an older version.",
      "categoryId": "other",
      "canUserFix": true
    },
    "launchdarkly_init_failed": {
      "description": "The connector is unable to reach launch darkly.",
      "categoryId": "network",
      "canUserFix": false
    },
    "legacyV8SchemaError": {
      "description": "Failed to import legacy V8 schema.",
      "categoryId": "data_conflict",
      "canUserFix": false
    },
    "protectedFile": {
      "description": "Source file is protected and user does not have appropriate rights.",
      "categoryId": "file_access",
      "kbLinkId": "ProtectedFile",
      "canUserFix": true
    },
    "rootModelNotSpatial": {
      "description": "An attachment to a 3D model has been detected. However, the root model is not a 3D model.",
      "categoryId": "data_conflict",
      "kbLinkId": "RootNotSpatial",
      "canUserFix": true
    },
    "MissingWorkspace": {
      "description": "%s could not find the required workset %s for the %s file.",
      "categoryId": "configuration",
      "kbLinkId": "MissingWorkspace",
      "canUserFix": true
    },
    "CanNotOpenFile": {
      "description": "%s: Cannot open the %s file; either the path is incorrect or the file is missing.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": true
    },
    "UnsupportedFile": {
      "description": "The input file format is unsupported. It is likely mapped to the wrong connector. If not, please try to reload the file from its original location.",
      "categoryId": "file_access",
      "kbLinkId": "FileFormat",
      "canUserFix": true
    },
    "OutOfMemory": {
      "description": "Failed to process the file due to low memory condition. Please try to use more extended Azure pool.",
      "categoryId": "configuration",
      "canUserFix": false
    },
    "GeoLocationFailed": {
      "description": "The input file has an unsupported or incorrect geo-location.",
      "categoryId": "data_conflict",
      "canUserFix": true
    },
    "iModelHubError": {
      "description": "Encountered an error while accessing iModelHub: %s",
      "categoryId": "imodel_access",
      "canUserFix": false
    },
    "Unhandled_exception": {
      "description": "The connector encountered an exception in phase: %s",
      "categoryId": "other",
      "canUserFix": false
    },
    "JobAborted": {
      "description": "A connector job can no longer continue and has been aborted in phase %s [%s]",
      "categoryId": "other",
      "canUserFix": false
    },
    "DrawingFileWithWrongConfig": {
      "description": "Do not use a 2D file as root model with sheets and drawings settings disabled.",
      "categoryId": "configuration",
      "kbLinkId": "DrawingFileWithWrongConfig",
      "canUserFix": true
    },
    "UnmapInputFile": {
      "description": "The given input file does not have a master job subject and cannot be unmapped.",
      "categoryId": "configuration",
      "kbLinkId": "UnmapInputFile",
      "canUserFix": true
    },
    "UnmapInputFileUnknownError": {
      "description": "Unknown error unmapping a missing file.",
      "categoryId": "other",
      "kbLinkId": "UnmapInputFile",
      "canUserFix": false
    },
    "FailedToGenerateSchema": {
      "description": "%s: Could not generate DG EC3 schema.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": false
    },
    "InconsistentURL": {
      "description": "%s: Reference URLS need to start with %s, do you need to run ProjectWise ScanRefs?",
      "categoryId": "other",
      "kbLinkId": "InconsistentURL",
      "canUserFix": true
    },
    "BimBridgeInitError": {
      "description": "%s: Server Configuration error, the Connector must be initialized using 'sync pre' keyin.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": false
    },
    "BridgeJobError": {
      "description": "%s: Server Configuration error, the Connector Job can only be run once per session.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": false
    },
    "BridgeJobAlreadyLoaded": {
      "description": "%s: the Connector Job could not be loaded or was loaded twice.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "AuthoringApplicationNotFound": {
      "description": "%s: Authoring application of active file not found.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "FileIDPolicyMismatch": {
      "description": "File ID policy mismatch between iModel and Feature Flags.",
      "categoryId": "configuration",
      "canUserFix": false
    },
    "ProductInstallationPathNotFound": {
      "description": "Could not get path to %s product installation. Please check the product is installed correctly on the ProjetWise WSG machine.",
      "categoryId": "configuration",
      "kbLinkId": "ProductInstallationPathNotFound",
      "canUserFix": true
    },
    "ConnectionTimeout": {
      "description": "Connection timeout. Internet connection issue on server. Please contact your administrator and try again.",
      "categoryId": "network",
      "kbLinkId": "",
      "canUserFix": false
    },
    "AuthenticationTypeNotSupported": {
      "description": "Datasource authentication type is not supported. IMS or federated login is required for the user to access ProjectWise datasource. Please enable IMS authentication for the ProjectWise datasource.",
      "categoryId": "configuration",
      "kbLinkId": "DatasourceAuthenticationTypeIsNotSupported",
      "canUserFix": true
    },
    "UnexpectedError": {
      "description": "Unexpected error happened. Please contact your administrator.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    },
    "NotEnoughRightsInCONNECTEDContext": {
      "description": "User does not have 'Read' RBAC Permission. Please give relative permission to the user.",
      "categoryId": "file_access",
      "kbLinkId": "",
      "canUserFix": true
    },
    "iModelDmsSupportError": {
      "description": "Encountered an error while downloading files from repository: %s",
      "categoryId": "file_access",
      "kbLinkId": "",
      "canUserFix": false
    },
    "AzureBlobURLError": {
      "description": "The specified Azure Blob URL may have expired or not authorized to download. Please check and pass correct Azure Blob Url.",
      "categoryId": "file_access",
      "kbLinkId": "",
      "canUserFix": true
    },
    "FailedToFetchWorkspaceAndConfigFile": {
      "description": "Failed to fetch workspace or generate workspace configuration file.",
      "categoryId": "configuration",
      "kbLinkId": "",
      "canUserFix": true
    },
    "ExportTokenFailed": {
      "description": "Failed to export token.",
      "categoryId": "other",
      "canUserFix": false
    },
    "AffinityReportDownloadFailed": {
      "description": "Failed to download affinity report.",
      "categoryId": "other",
      "canUserFix": false
    },
    "SourceFileDownloadFailed": {
      "description": "Failed to download files from cache.",
      "categoryId": "other",
      "canUserFix": false
    },
    "ConnectorInitializationFailed": {
      "description": "Error initializing connector.",
      "categoryId": "other",
      "canUserFix": false
    },
    "NetworkIssue": {
      "description": "There was a network issue, please try again later.",
      "categoryId": "other",
      "canUserFix": false
    },
    "BriefcaseCloseAndReopenFailed": {
      "description": "Failed to close and reopen root file or briefcase during processing. Unable to continue processing.",
      "categoryId": "other",
      "canUserFix": false
    },
    "UserLacksPssPermissions": {
      "description": "User does not have required Product Settings Service permissions.",
      "categoryId": "other",
      "kbLinkId": "UserLacksPssPermissions",
      "canUserFix": true
    },
    "LockError": {
      "description": "Connector was unable to acquire required locks: %s",
      "categoryId": "imodel_access",
      "canUserFix": false,
      "kbLinkId": "ConnectorLockError"
    },
    "GeodeticGCSNotSupported": {
      "description": "The Geodetic coordinate systems is not supported.",
      "categoryId": "configuration",
      "kbLinkId": "GeodeticCoordinateSystemNotSupported",
      "canUserFix": true
    },
    "MissingShapefileDbfShx": {
      "description": "Mandatory Shapefile .dbf or .shx files are missing.",
      "categoryId": "other",
      "kbLinkId": "MissingShapefileDbfShx",
      "canUserFix": true
    },
    "CannotGetRepositoryLink": {
      "description": "Encountered an internal inconsistency with model identification. Please contact support.",
      "categoryId": "other",
      "canUserFix": false
    },
    "WorksetOverrideNotFound": {
      "description": "Workset override file not found.",
      "categoryId": "FileAccess",
      "canUserFix": true,
      "kbLinkId": "WorksetOverrideNotFound"
    },
    "SchemaUpgradeFailure": {
      "description": "Connector failed to upgrade internal schemas.",
      "categoryId": "other",
      "canUserFix": false,
      "kbLinkId": "SchemaUpgradeFailure"
    },
    "CannotOpenADxPIDSource": {
      "description": "Cannot open source %s. The file may be missing, corrupt, locked, or you may not have Visio installed.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": true
    },
    "CannotOpenSPPIDSource": {
      "description": "Cannot open source %s. The file may be missing, corrupt, or unsupported.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": true
    },
    "IncorrectConfigVariable": {
        "description": "%s Workspace error; configuration variable %s either not defined or has incorrect value",
        "categoryId": "configuration",
        "canUserFix": true
    },
    "NonLinearUnits": {
      "description": "The root model is not using linear units.",
      "categoryId": "configuration",
      "canUserFix": true,
      "kbLinkId": "NonLinearUnits"
    },
    "DuplicateDataFound" : {
        "description": "The file contains data that is spatial overlapping having similar identifiers compared to the existing content in the iModel. To prevent data problem the conversion was aborted. Details: %s",
        "categoryId": "data_conflict",
        "canUserFix": true,
        "kbLinkId": "DuplicateData"
    },
    "AnotherUserPushing" : {
        "description": "Another user is attempting to push data to the same iModel. Please try again in a few minutes.",
        "categoryId": "imodel_access",
        "canUserFix": true,
        "kbLinkId": "AnotherUserPushing"
    },
    "ZeroByte" : {
        "description": "File %s has a size of 0 bytes. Please check your datasource.",
        "categoryId": "data_conflict",
        "canUserFix": true,
        "kbLinkId": ""
    },
    "SourceFileNotAccessible" : {
      "description": "The source file is not accessible.",
      "categoryId": "file_access",
      "canUserFix": true,
      "kbLinkId": "SourceFileNotAccessible"
    },
    "SourceFileIsForbidden" : {
      "description": "Source file pre-authenticated URL is expired.",
      "categoryId": "file_access",
      "canUserFix": true,
      "kbLinkId": "SourceFileIsForbidden"
    },
    "SourceFileNotFound" : {
      "description": "Source file was not found at location.",
      "categoryId": "file_access",
      "canUserFix": true,
      "kbLinkId": "SourceFileNotFound"
    },
    "SourceFileCorrupted": {
      "description": "The input file, %s, is likely corrupted. It cannot be opened by the connector. Try auditing & recovering the file in the product that has created it.",
      "categoryId": "file_access",
      "kbLinkId": "SourceFileCorrupted",
      "canUserFix": true
    },
    "IncompleteDxfHeader": {
      "description": "The input DXF file, %s, is invalid. It has an incomplete or missing HEADER section, and potentially other problems as well. Try fixing the file in AutoCAD.",
      "categoryId": "file_access",
      "kbLinkId": "IncompleteDxfHeader",
      "canUserFix": true
    },
    "InvalidChangesetGroupId": {
      "description": "The Connector was provided an invalid changeset group ID by the orchestrator.",
      "categoryId": "configuration",
      "canUserFix": false
    },
    "FailedToConnectToRemoteServerApplication": {
       "description": "Failed to connect to the remote server application to retrieve files.",
       "categoryId": "file_access",
       "kbLinkId": "FailedToConnectToRemoteServerApplication",
       "canUserFix": true
    },
    "FailedToReaquireJobSubject": {
      "description": "Failed to re-acquire job subject during processing. Unable to continue processing.",
      "categoryId": "other",
      "kbLinkId": "",
      "canUserFix": false
    }
  }
}