Explainer: cross linking to materials in guide and breaking the research process into phases. Including a life cycle of user research
- Conducting user research
Explainer: Recruitment, screening, scheduling, compensation and panel management
- Strategies for recruitment
- Compensation methods
- Consent forms
Explainer: Process and guidelines for managing consent, privacy and storage of PII
- Policies and procedures for research
- PRA playbook & guides
Explainer: Processes and platforms for collecting, synthesizing, and storing insights
- Synthesis templates
- Insight libraries
Explainer: Recruitment, screening, scheduling, compensation and managing panels tools
- Inventory of tools
- Processes for tool selection
Explainer: Onboarding, education, and training around research
- Communities of practice list
- Reading and resources list for UXR
- Trainings on sharpening UX skills
Explainer: Explaining the value of UXR and educating stakeholders
- Presentation on what is UX, CX, and Service Design
- Stakeholder mapping templates
- Successful advocacy use cases highlighting UXR