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Make our quality investigations more effective and efficient #66
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('23-'25) Theme 3: Sustainability and resilienceTheme 3: Increase the sustainability and resilience of our service to ensure it adapts to the needsTheme 3: Increase the sustainability and resilience of our service to ensure it adapts to the needsEnhancementNew feature or serviceNew feature or serviceQuality ControlWork area: EditorialEditorial issues, policies, workEditorial issues, policies, work
Description
The Quality Team needs more tools and criteria at its fingertips to ensure it stays on top of the increasing number of investigations it must do each year.
- Revise and score quality criteria in the new form, determine actions based on scores
- Create guidelines on external user cases
- Design the review tool for QT and conduct testing
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('23-'25) Theme 3: Sustainability and resilienceTheme 3: Increase the sustainability and resilience of our service to ensure it adapts to the needsTheme 3: Increase the sustainability and resilience of our service to ensure it adapts to the needsEnhancementNew feature or serviceNew feature or serviceQuality ControlWork area: EditorialEditorial issues, policies, workEditorial issues, policies, work
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Projects
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In progress