With Chrome on a Windows computer I was able to install a new Grid certificate without any problem after a few clicks... but with Safari on a Mac it has been a total disaster. Also tried with Chrome and Mozilla ... still total failure. Official CERN help and CMS twiki instructions are useless ==> does anyone know a good explanation how to do this? ... it is really frustrating to get stuck with this already in the first pre-exercise :-1 :-1 :-1