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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>FAQ - InstaGrab</title>
<link rel="stylesheet" href="global.css">
<link rel="stylesheet" href="faq.css">
</head>
<body>
<header>
<div class="container">
<nav>
<a href="index.html" class="logo">InstaGrab</a>
<ul class="nav-links">
<li><a href="index.html">Home</a></li>
<li><a href="about.html">About</a></li>
<li><a href="contact.html">Contact</a></li>
<li><a href="faq.html">FAQ</a></li>
</ul>
<div class="nav-buttons">
<button id="theme-toggle" class="theme-toggle">🌓</button>
<a href="login.html" class="btn btn-secondary">Login</a>
<a href="signup.html" class="btn btn-primary">Sign Up</a>
</div>
</nav>
</div>
</header>
<section class="hero">
<div class="container">
<h1>Frequently Asked Questions</h1>
<p>Find answers to common questions about InstaGrab</p>
</div>
</section>
<section>
<div class="container">
<div class="faq-container">
<h2 class="faq-section-title">General Questions</h2>
<div class="accordion-item">
<div class="accordion-header">
<span>What is InstaGrab?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>InstaGrab is a food delivery platform that connects you with thousands of restaurants. Browse menus, place orders, and get food delivered in minutes.</p>
</div>
</div>
<div class="accordion-item">
<div class="accordion-header">
<span>How do I create an account?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>Click the “Sign Up” button, enter your details, and you're ready to order. You can also sign in with Google or Apple.</p>
</div>
</div>
<div class="accordion-item">
<div class="accordion-header">
<span>What payment methods do you accept?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>We accept all major cards, UPI, digital wallets like Apple Pay and Google Pay, and select bank transfers.</p>
</div>
</div>
<h2 class="faq-section-title" style="margin-top:3rem;">Delivery Questions</h2>
<div class="accordion-item">
<div class="accordion-header">
<span>How long does delivery take?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>Delivery usually takes 30–45 minutes depending on distance and restaurant preparation time. You can track your order live.</p>
</div>
</div>
<div class="accordion-item">
<div class="accordion-header">
<span>What are your delivery fees?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>Delivery fees vary by location and distance. Many restaurants offer free delivery for higher-value orders.</p>
</div>
</div>
<div class="accordion-item">
<div class="accordion-header">
<span>Do you deliver on holidays?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>Yes, we deliver all week. Some restaurants may have different hours on holidays, so check before ordering.</p>
</div>
</div>
<h2 class="faq-section-title" style="margin-top:3rem;">Orders & Refunds</h2>
<div class="accordion-item">
<div class="accordion-header">
<span>Can I cancel my order?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>You can cancel within 2 minutes. After that, preparation begins. Contact support for special cases.</p>
</div>
</div>
<div class="accordion-item">
<div class="accordion-header">
<span>What if my order is late?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>If your order arrives significantly late, you may receive a credit. Reach out to our support team for help.</p>
</div>
</div>
<div class="accordion-item">
<div class="accordion-header">
<span>What if something is wrong with my order?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>We’re here 24/7. Contact support through the app or website and we’ll resolve it with a refund or replacement.</p>
</div>
</div>
<h2 class="faq-section-title" style="margin-top:3rem;">Account & Safety</h2>
<div class="accordion-item">
<div class="accordion-header">
<span>Is my personal information secure?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>Your data is protected using strong encryption and modern security practices. Payment details are never stored on our servers.</p>
</div>
</div>
<div class="accordion-item">
<div class="accordion-header">
<span>How do I reset my password?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>Click “Forgot Password” on the login page and follow the instructions sent to your email.</p>
</div>
</div>
<div class="accordion-item">
<div class="accordion-header">
<span>Can I delete my account?</span>
<span style="font-size:1.5rem;">+</span>
</div>
<div class="accordion-content">
<p>Yes. You can delete your account in settings. All your personal data will be removed permanently.</p>
</div>
</div>
</div>
</div>
</section>
<section class="alt">
<div class="container" style="text-align:center;">
<h2>Still have questions?</h2>
<p style="margin-bottom:2rem;font-size:1.125rem;">Contact our support team anytime</p>
<a href="contact.html" class="btn btn-primary">Contact Us</a>
</div>
</section>
<footer>
<div class="container">
<div class="footer-grid">
<div class="footer-section">
<h3>InstaGrab</h3>
<p>Your favorite food delivery app. Order now, eat happy.</p>
</div>
<div class="footer-section">
<h3>For Customers</h3>
<ul class="footer-links">
<li><a href="#">Browse Restaurants</a></li>
<li><a href="#">Track Orders</a></li>
<li><a href="#">Special Offers</a></li>
</ul>
</div>
<div class="footer-section">
<h3>For Restaurants</h3>
<ul class="footer-links">
<li><a href="#">Partner With Us</a></li>
<li><a href="#">Business Resources</a></li>
</ul>
</div>
<div class="footer-section">
<h3>Company</h3>
<ul class="footer-links">
<li><a href="about.html">About Us</a></li>
<li><a href="contact.html">Contact</a></li>
<li><a href="faq.html">FAQ</a></li>
</ul>
</div>
</div>
<div class="footer-bottom">
<p>© 2025 InstaGrab. All rights reserved.</p>
</div>
</div>
</footer>
<script src="theme.js"></script>
<script src="faq.js"></script>
</body>
</html>